Webroot provides Smarter Cybersecurity™ solutions for endpoint, mobile, and web. Leveraging the power of collective threat intelligence, our cloud-based predictive security is easy for businesses and solution providers to deploy and manage, and keeps users and customers safe no matter how or where they connect.
Made for companies that sell, service and support technology, Connectwise offers a leading business platform that integrates functions from sales, project management, customer service and business analytics. They also offer a driven community to exchange ideas where their users can improve on their processes. With over 15 years of experience in the channel, Connectwise has been a proven leader dedicated to the MSP community.
Being the “heartbeat of IT,” Autotask is able to provide its user base to deliver leading IT services with their consolidated platform. They are dedicated to outstanding support of their partner base that has now expanded with an integration to Ninja to facilitate the creation of service tickets as a comprehensive full circle process.
Remote Desktop Sharing
TeamViewer has been the world leader in providing remote desktop sharing applications for the last 10 years. The base technology developed powers TeamViewer’s state-of-the-art high performance global server network that routes connections based on Geolocation technology. Ninja and TeamViewer have a unique integration that utilizes an API based protocol to automatically synchronize users, contacts and customers between both accounts.
Backup and Data Recovery
StorageCraft provides innovate technology solutions in PC and server recovery and data protection for the MSP market. Ninja and StorageCraft have partnered up together to provide visibility from ShadowProtect and ImageManager in the Ninja interface. License, provision, manage and monitor from one single interface.
Antivirus and Security
ThreatTrack was established as 1994 as Sunbelt Software to provide leading security solutions to IT management professionals worldwide. In 2008 the company launched its VIPRE product which incorporates anti-virus, anti-malware and anti-spyware for comprehensive security protection. Ninja is pleased to offer an integration utilizing technology that has proven to protect machines around the globe from malicious activity.
The NinjaRMM sync described below will do the following:
- Discovers all customers and devices in NinjaRMM
- Matches customers in NinjaRMM to organizations in IT Glue using the NinjaRMM Customer Name field
- Suggests organizations based on name and pattern recognition
- Matches devices in NinjaRMM to configurations in IT Glue using a MAC address or serial number
- Suggests configurations based on exact name
IT Business Management Software
RepairShopr is a complete business management software solution for MSPs and IT Consultants. Designed by and for MSPs, RepairShopr is a customizable, all-in-one platform focused on automating and streamlining workflows, so IT professionals can focus on the task at hand: servicing clients and growing the business.
Highlights of the NinjaMSP and RepairShopr integration include:
- Sync customer / device information from Ninja API to RepairShopr
- RepairShopr will be able launch TeamViewer sessions synced by Ninja.
- RepairShopr will get real-time alerts from Ninja, which the MSP can triage in real-time (open ticket / reset alert), and will update two-way with Ninja